Book Details

Social Marketing and  Community Engagement

Social Marketing and Community Engagement

Author(s): Jessica Fernandes
Language: English
Format: Single-Component Retail Product (Book)
Year of Publication: 2026
Publisher Name: NPA Publishing (National Press Associates)
ISBN 978-93-7343-015-7
Price Paperback: ₹500.00

About the Book

Social challenges such as public health crises, environmental degradation, road safety, financial inclusion, gender equality, digital well-being, and sustainable living cannot be solved through legislation or technology alone. Lasting change requires people to voluntarily adopt behaviours that improve not only their own lives but also the well-being of society. This is the central philosophy of social marketing. Over the past few decades, social marketing has evolved into a powerful discipline that applies marketing principles to influence behaviours for the greater social good. Unlike commercial marketing, where success is measured by sales and profits, social marketing seeks to create measurable improvements in individual and societal welfare through carefully designed behaviour-change strategies

Authors

Jessica Fernandes

Jessica Fernandes

Jessica Fernandes is an accomplished academician, author, researcher, and blogger with over a decade of experience in teaching Marketing and General Management. She holds a Ph.D. in Management Studies, an MMS in Marketing, and is UGC-NET qualified. She currently serves as an Assistant Professor affiliated with the University of Mumbai, where she teaches and mentors postgraduate students pursuing Master in Management Studies (MMS). With a strong commitment to management education, Dr. Fernandes combines academic rigour with practical business insights. Her teaching philosophy focuses on connecting theory with real-world business challenges and encouraging students to think critically, make informed decisions, and develop an adaptive managerial mindset. Dr. Fernandes is the author of Mastering the Art of Negotiation and Selling Skills and has contributed chapters to several books and edited volumes. Her scholarly work covers areas such as consumer behaviour, marketing, branding, competitive advantage, green marketing, service marketing, microfinance, strategic management, and contemporary business challenges. Her recent contributions include Agile Marketing in VUCA Times: Strategies for Resilient Growth and Consumer Behaviour Models, published in multidisciplinary academic volumes. With 30+ research publications, book chapters, and scholarly contributions in national and international journals and academic publications, Dr. Fernandes has established a strong academic profile, particularly in the field of Marketing. Her research journey also includes the distinction of holding a patent. She has undertaken several professional development programmes, including Brand Management from IIM Bangalore through SWAYAM, where she received a Bronze Medal certificate in 2024. As a blogger and thought leader, Dr. Fernandes writes on emerging trends in marketing, consumer behaviour, business, technology, and society. Through her writing, she aims to make management concepts simple, relevant, and applicable to contemporary business situations. Her academic and professional insights are enriched through interactions with students, alumni, industry practitioners, academicians, and professionals across Marketing, Finance, Human Resources, Operations, and Strategy. This enables her to present management as an interconnected discipline that requires collaboration, adaptability, innovation, and holistic thinking. Dr. Fernandes believes that management education should go beyond textbooks and conventional classroom learning. Through her books, research, teaching, and writing, she encourages students, aspiring managers, entrepreneurs, and professionals to develop practical decision-making skills, ethical leadership, continuous learning, and the confidence to respond to changing business environments. Her work reflects the evolving nature of business in India, where digital transformation, sustainability, innovation, inclusive leadership, and changing consumer expectations are reshaping how organisations create value. Her message to readers is simple: the future of management belongs to those who can combine knowledge with action, strategy with empathy, and innovation with responsibility.

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